Privacy Policy
1. Information We Collect:
a. Personal Information: During the registration process, we may collect personal information such as your name, contact details, medical history, and payment information. This information is necessary to create and maintain your account and provide our telepsychiatry services.
b. Usage Data: We may collect non-personal information about how you access and use our platform. This may include your IP address, device information, browser type, and usage patterns. We use this information to improve our services and enhance your experience.
2. Use of Collected Information:
a. Provision of Services: We use the collected information to provide and personalize our telepsychiatry services. This includes scheduling appointments, connecting you with psychiatrists, and facilitating communication between you and your healthcare provider.
b. Communication: We may use your contact information to send you important notifications, appointment reminders, and updates related to our services. We may also use this information to respond to your inquiries and provide customer support.
c. Data Analysis: We may analyze aggregated and anonymized data for research, statistical, and business purposes. This helps us understand user trends, improve our services, and develop new features to better serve our users.
3. Data Sharing and Disclosure:
a. Service Providers: We may engage third-party service providers to assist us in delivering our services. These providers may have access to your personal information but are strictly bound by confidentiality obligations and are not permitted to use your information for any other purpose.
b. Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request. We may also disclose information to protect our rights, enforce our Terms of Service, or respond to claims of illegal activities.
4. Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed as 100% secure. We encourage you to take necessary precautions to protect your own information.
5. Third-Party Links:
Our platform may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.
6. Children’s Privacy:
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect or store personal information from individuals under 18. If you believe that we have inadvertently collected information from a minor, please contact us to request its deletion.
7. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the provided contact information on our platform. We will be happy to assist you.